Revv - Self Drive Car Rental App Reviews

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Fraudulent practices

These guys are cheats and will try to overcharge you in every way possible. We had booked a Duster for 8 hours couple of months back - it was unhygienic (full of cigarette butts) and the driver was drunk at the time of delivery. Then he didnt come to pick up on time and charged us for 4 hours extra despite no fault of ours. Pricing will seem good initially but theyll screw you every way in the final bill

Pathetic customer service and policy

Don’t book cars with Revv when I asked for Automatic vehicle customer service representative booked the manual vehicle paid advance amount of 1000/Rs and again he booked the automatic vehicle 1000/Rs paid advance amount and I cancelled the booking now Iam getting messages to pay 2280/Rs . Now you people are telling to go through policy . This has to be informed by CSR on call when he is booking the car on behalf of customer. Pathetic service third class customer service representative don’t book with Revv.

Scamsters! Don’t waste your money on these people!

These guys are scamsters. Don’t waste your money! They call you make you book a car and don’t deliver it!

Service is good, but with hidden charge

Pros- they have doorstep delivery and pick up for added price. Cons- They will deduct your deposit money like its never meant for refund.

Don’t accept if they are giving temp car

Revv after acquiring has lost all credibility, I booked Hyundai Creta and they called back 2 days before delivery saying car not available until 5 more days and they can provide a temp car. The temp car is Alto A10 with all 4 tires very small as if spare tires. The temp car stopped 2 times in the middle of the road and once we had to call a mechanic. Don’t accept if they are giving temp car, the temp car will be the worst car you drive in your life and will waste lots of your time by stopping in the middle of the road

Be careful while booking

Service is good. However be careful while booking, select kms before hand which will cost you very less. When I booked difference between 130 kms and 91 kms was just Rs 10, but couldn’t modify the booking later for the same price, they were charging Rs 500. Also if you book a car without petrol, keep your petrol charge receipts handy just in case you paid for extra fuel

Their Service is Fabulous

I have loved using Revv every time. Their customer service is excellent. Booking is smooth, customer support answers in no time and are always prompt & helpful, pick-up & delivery executives are nice & professional, and their refund process is timely & fair. The only area they are lacking is in the car cleanliness. Cars are often dirty and cannot be cleaned even by the delivery executives. I have complaint multiple times and even placed special request at the time of booking but on-ground cleaning personnel do what they do. Nobody seems to have control over them. It’s the only area they are lacking. Otherwise, they are a great provider and it’s their service that make me want to go to them every time.

Great app with a wide variety of cars.

I have been using Revv cars for more than 2 years now. They have wide range of cars in their inventory compared to other rentals like Zoomcar. I have got the car what I have booked for 99% times. I would definitely recommend this car booking app to others confidently.

A horrible experience

Did not come on time, 4hrs delay. The drop off location kept changing and wasted another 3hrs. Offered reimbursement in cash, but gave their cheap coupons instead. Hope you keep it in mind before taking their sad service Also, the breaks in their car weren’t in the right condition. Have a safe ride :)

Great customer service experience

Everything is seem less; all people I talked for the service is motivated and customer driven. Definitely recommend for car rentals and I feel this gonna disrupt car rental eco system in India. Only concern is cancellation policy.They charged 400 Rs for cancelling within a min after booking. that is something they should look to revise and that is not mentioned anywhere else.

Umesh

Easy to use app and best service overall

Some features are missing

A good app but some features are missing like edit of your bookings. Booking lifecycle is not real time.

Great service, and app

Loved the convenience of self-drive rental. App compliments the service. Only thing I would’ve loved is to have filters around transmission, fuel, body type.

Good service

Loved it!

Best and easy simple documentation

Usually I never do any reviews for apps, but this one is my first review for revv. A satisfied customer...easy doc, door step pickup and drop...no hassle

Pavan Kumar

Best self drive services with very reasonable price

Fraudulent practices

These guys are cheats and will try to overcharge you in every way possible. We had booked a Duster for 8 hours couple of months back - it was unhygienic (full of cigarette butts) and the driver was drunk at the time of delivery. Then he didn't come to pick up on time and charged us for 4 hours extra despite no fault of ours. Pricing will seem good initially but they'll screw you every way in the final bill

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